:root{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--font-sans:"Plus Jakarta Sans", system-ui, sans-serif;--page-bg:#07101a;--night:#0d1b2a;--surface:#1a2332;--elevated:#22303f;--edge:#273340;--brand:#00bfa5;--brand-strong:#2fd3bb;--brand-deep:#0a8f7c;--ink:#f8fafc;--white:#fff;--muted:#d7dee8;--faint:#c2cad5;--danger:#ff7a6b;--amber:#e8a33d;--violet:#a78bfa;--blue:#60a5fa;--emerald:#34d399;--hairline:#ffffff47;--divider:#ffffff3d;--divider-soft:#ffffff21;--track:#ffffff12;--fill-faint:#ffffff0f;--fill-fainter:#ffffff0a;--row-hover:#ffffff0e;--segment-bg:#eef3f8;--segment-fg:var(--night);--segment-hover:#07101a14;--segment-active-bg:var(--page-bg);--segment-active-fg:var(--white);--selected-light-bg:#eef3f8;--selected-light-fg:var(--night);--selected-shadow:0 1px 2px #00000038, inset 0 1px 0 #ffffff0a;--toast-bg:#1f2b3a;--brand-ink:#06231c;--brand-ink-deep:#07110f;--warn-ink:#241500;--tone-neutral-fg:#9aa3ad;--tone-neutral-bg:#9aa3ad1f;--tone-neutral-bd:#9aa3ad47;--tone-brand-fg:#2fd3bb;--tone-brand-bg:#2fd3bb24;--tone-brand-bd:#2fd3bb52;--tone-success-fg:#34d399;--tone-success-bg:#34d39924;--tone-success-bd:#34d39952;--tone-warn-fg:#e8a33d;--tone-warn-bg:#e8a33d24;--tone-warn-bd:#e8a33d57;--tone-danger-fg:#ff7a6b;--tone-danger-bg:#ff7a6b24;--tone-danger-bd:#ff7a6b52;--tone-violet-fg:#a78bfa;--tone-violet-bg:#a78bfa24;--tone-violet-bd:#a78bfa52;--tone-blue-fg:#60a5fa;--tone-blue-bg:#60a5fa24;--tone-blue-bd:#60a5fa52;--tone-emerald-fg:#34d399;--tone-emerald-bg:#34d39924;--tone-emerald-bd:#34d39952;--tone-amber-fg:#e8a33d;--tone-amber-bg:#e8a33d29;--tone-amber-bd:#e8a33d57;--tone-teal-fg:#2fd3bb;--tone-teal-bg:#2fd3bb24;--tone-teal-bd:#2fd3bb4d;--r-card:20px;--r-button:14px;--r-input:16px;--r-sm:8px;--r-pill:999px;--shadow-soft:0 6px 18px #0000004d;--shadow-soft-lg:0 10px 30px #0006;--grad-teal:linear-gradient(135deg, #2fd3bb 0%, #00bfa5 55%, #0a8f7c 100%);--grad-screen:radial-gradient(120% 70% at 50% -10%, #12253a 0%, #0d1b2a 55%);--motion-press:.12s;--motion-micro:.2s;--motion-celebrate:.45s;--f1:#0a8f7c;--f2:color-mix(in srgb, var(--brand) 84%, var(--brand-deep));--f3:#00bfa5;--f4:#2fd3bb;--f5:color-mix(in srgb, var(--brand-strong) 72%, var(--white))}@font-face{font-family:Plus Jakarta Sans;font-style:normal;font-weight:200 800;font-display:swap;src:url(/assets/PlusJakartaSans-variable-B2KjpZfh.woff2)format("woff2")}*{box-sizing:border-box}html,body{max-width:100%;height:100%;margin:0;padding:0}html{overflow-x:clip}body{background:var(--page-bg);color:var(--ink);font-family:var(--font-sans);-webkit-font-smoothing:antialiased;font-size:14px;font-weight:500;line-height:20px;overflow:hidden}button{font:inherit;color:inherit;cursor:pointer;text-align:left;background:0 0;border:none;padding:0}input{font:inherit}button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--brand);outline-offset:1px;border-radius:4px}@media (prefers-reduced-motion:reduce){*,:before,:after{transition:none!important;animation:none!important}}kbd{color:var(--muted);background:var(--fill-faint);border:1px solid var(--divider);white-space:nowrap;border-radius:5px;padding:1.5px 5.5px;font-family:inherit;font-size:10.5px;font-weight:700}fieldset.chip-set{border:0;min-inline-size:auto;margin:0;padding:0}.chip{white-space:nowrap;border-radius:var(--r-pill);color:var(--tone-neutral-fg);background:var(--tone-neutral-bg);border:1px solid var(--tone-neutral-bd);align-items:center;gap:5px;padding:2.5px 9px;font-size:11px;font-weight:700;display:inline-flex}.chip .dot{background:currentColor;border-radius:50%;width:5px;height:5px}.chip.brand{color:var(--tone-brand-fg);background:var(--tone-brand-bg);border-color:var(--tone-brand-bd)}.chip.success{color:var(--tone-success-fg);background:var(--tone-success-bg);border-color:var(--tone-success-bd)}.chip.warn{color:var(--tone-warn-fg);background:var(--tone-warn-bg);border-color:var(--tone-warn-bd)}.chip.danger{color:var(--tone-danger-fg);background:var(--tone-danger-bg);border-color:var(--tone-danger-bd)}.chip.blue{color:var(--tone-blue-fg);background:var(--tone-blue-bg);border-color:var(--tone-blue-bd)}.chip.violet{color:var(--tone-violet-fg);background:var(--tone-violet-bg);border-color:var(--tone-violet-bd)}.card{background:var(--surface);border:1px solid var(--hairline);border-radius:var(--r-card);box-shadow:var(--shadow-soft)}.page-stack{max-width:var(--page-stack-max,900px);gap:18px;display:grid}.card-grid{grid-template-columns:repeat(auto-fill, minmax(var(--card-grid-min,240px), 1fr));max-width:var(--card-grid-max,900px);gap:12px;display:grid}.section-head{align-items:baseline;gap:9px;padding:6px 4px 8px;display:flex}.section-head .section-title{color:var(--white);font-size:15px;font-weight:800}.section-head .section-note{color:var(--faint);margin-left:auto;font-size:11.5px}.link-card{height:100%;color:inherit;align-items:flex-start;gap:14px;padding:16px;text-decoration:none;display:flex}.link-card[href],button.link-card{cursor:pointer;transition:border-color .12s,background .12s,transform .12s}.link-card[href]:hover,button.link-card:hover{border-color:var(--divider);background:color-mix(in srgb, var(--elevated) 86%, var(--segment-bg));transform:translateY(-1px)}.link-card .link-mark{background:var(--tone-brand-bg);min-width:34px;height:34px;color:var(--brand-ink);border-radius:10px;flex:none;place-items:center;padding:0 9px;font-size:12px;font-weight:800;display:grid}.link-card .link-body{flex:1;min-width:0}.link-card .link-title{color:var(--white);font-weight:750;display:block}.link-card .link-meta{color:var(--faint);overflow-wrap:anywhere;margin-top:3px;font-size:12px;display:block}.link-card .link-action{color:var(--brand-strong);margin-top:8px;font-size:12px;font-weight:700;display:block}.quick-link-card{align-items:center;gap:12px;min-height:64px;padding:12px 14px}.quick-link-card .link-mark{background:var(--grad-teal);width:40px;min-width:40px;height:40px;color:var(--brand-ink-deep);letter-spacing:-.02em;border:none;border-radius:12px;padding:0;font-size:14px;font-weight:800;box-shadow:0 4px 12px #00bfa547}.quick-link-card .link-title{font-size:14px;line-height:1.28}.form-link-card{min-height:56px;padding:11px 14px}.form-link-card .link-mark{border-radius:12px;width:42px;min-width:42px;height:42px;font-size:15px}.empty-state{color:var(--muted);background:var(--surface);border:1px solid var(--hairline);border-radius:var(--r-card);box-shadow:var(--shadow-soft);padding:18px}.empty-state.inline{box-shadow:none;background:0 0;border:none;border-radius:0;padding:0}.empty-state strong{color:var(--white);margin-bottom:2px;font-size:14px;display:block}.eyebrow{letter-spacing:1px;text-transform:uppercase;color:var(--faint);font-size:11px;font-weight:800;line-height:15px}.num{font-variant-numeric:tabular-nums}.app{grid-template-columns:236px minmax(0,1fr);height:100vh;min-height:0;display:grid;overflow:hidden}@supports (height:100dvh){.app{height:100dvh}}.side{background:var(--night);border-right:1px solid var(--hairline);flex-direction:column;min-height:0;padding:14px 10px 12px;display:flex;overflow-y:auto}.side .brand-row{align-items:center;gap:9px;padding:2px 8px 12px;display:flex}.logo{background:var(--grad-teal);width:26px;height:26px;color:var(--brand-ink-deep);border-radius:8px;place-items:center;font-size:13px;font-weight:800;display:grid}.brand-name{color:var(--white);letter-spacing:-.01em;text-transform:uppercase;font-size:15px;font-weight:800}.brand-name em{color:var(--brand-strong);font-style:normal}.concept-pill{letter-spacing:.08em;text-transform:uppercase;color:var(--faint);border:1px solid var(--divider);border-radius:var(--r-pill);margin-left:auto;padding:2px 7px;font-size:9.5px;font-weight:800}.nav-sec{margin-bottom:16px}.nav-group{background:var(--surface);border:1px solid var(--divider);border-radius:14px;gap:2px;padding:6px;transition:background .12s,border-color .12s;display:grid}.nav-group+.nav-group{margin-top:10px}.nav-group.is-active{background:var(--surface);border-color:var(--divider)}.nav-label{letter-spacing:1px;text-transform:uppercase;color:var(--muted);opacity:.82;border-bottom:1px solid;margin-bottom:4px;padding:0 10px 6px;font-size:11px;font-weight:800}.nav-group.is-active .nav-label{color:var(--muted)}.nav-item{width:100%;color:var(--muted);border-radius:9px;align-items:center;gap:9px;padding:7px 10px;font-size:13.5px;font-weight:600;transition:background .12s,color .12s;display:flex}.nav-item:hover{background:var(--fill-fainter);color:var(--ink)}.nav-item[aria-current=true]{background:var(--selected-light-bg);color:var(--selected-light-fg)}.nav-item[aria-current=true] svg{color:var(--brand-deep)}.nav-group.is-active .nav-item{color:var(--muted)}.nav-group.is-active .nav-item svg{color:var(--faint);opacity:1}.nav-group.is-active .nav-item:hover{background:var(--fill-fainter);color:var(--ink)}.nav-group.is-active .nav-item[aria-current=true]{background:var(--selected-light-bg);color:var(--selected-light-fg);box-shadow:var(--selected-shadow)}.nav-group.is-active .nav-item[aria-current=true] svg{color:var(--brand-deep);opacity:1}.nav-item svg{width:16px;height:16px;color:var(--faint);flex:none}.nav-item .badge{text-align:center;min-width:20px;color:var(--brand-ink-deep);background:var(--brand);border-radius:var(--r-pill);margin-left:auto;padding:1px 6px;font-size:11px;font-weight:800}.nav-item .count{color:var(--faint);font-variant-numeric:tabular-nums;margin-left:auto;font-size:11.5px;font-weight:700}.nav-group.is-active .nav-item .count{color:var(--muted)}.side-foot{border-top:1px solid var(--hairline);margin-top:auto;padding-top:12px}.user-row{align-items:center;gap:9px;padding:6px 8px;display:flex}.logout-btn{border:1px solid var(--divider);border-radius:var(--r-pill);color:var(--ink);white-space:nowrap;margin-left:auto;padding:4px 8px;font-size:11px;font-weight:800}.logout-btn:hover{background:var(--fill-fainter)}.avatar{border-radius:var(--r-pill);background:var(--brand-deep);width:26px;height:26px;color:var(--white);flex:none;place-items:center;font-size:11px;font-weight:800;display:grid}.avatar.amber{color:var(--amber);background:#e8a33d40}.avatar.blue{color:var(--blue);background:#60a5fa38}.avatar.violet{color:var(--violet);background:#a78bfa38}.user-row .u-name{color:var(--white);font-size:13px;font-weight:700}.user-row .u-role{color:var(--faint);font-size:11px}.main{background:var(--grad-screen);flex-direction:column;min-width:0;min-height:0;display:flex}.topbar{flex:none;align-items:center;gap:14px;padding:14px 22px 12px;display:flex}.topbar .view-title{color:var(--white);letter-spacing:-.01em;font-size:20px;font-weight:800;line-height:26px}.topbar .view-sub{color:var(--faint);margin-top:1px;font-size:12.5px;font-weight:500}.topbar .spacer{flex:1}.btn{border-radius:var(--r-button);background:var(--grad-teal);color:var(--brand-ink);align-items:center;gap:7px;padding:8px 14px;font-size:13px;font-weight:700;transition:transform .12s;display:inline-flex;box-shadow:0 4px 16px #00bfa54d}.btn:active{transform:scale(.97)}.btn:disabled,.btn[disabled]{cursor:not-allowed;opacity:.45;box-shadow:none;transform:none}.btn.ghost{background:var(--surface);color:var(--ink);border:1px solid var(--divider);box-shadow:none}.btn.mini{border-radius:9px;padding:4px 10px;font-size:12px}.btn.mini.ghost{color:var(--muted)}.btn.danger-ghost{border:1px solid var(--tone-danger-bd);color:var(--tone-danger-fg);box-shadow:none;background:0 0}.btn kbd{color:var(--brand-ink);background:#06231c2e;border-color:#06231c40}.btn.ghost kbd,.btn.mini kbd{background:var(--fill-faint);border-color:var(--divider);color:var(--muted)}.form-hint{color:var(--tone-warn-fg);margin-bottom:12px;font-size:12.5px;font-weight:700}.content{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;flex:auto;min-height:0;padding:4px 22px 26px;overflow-y:auto}.ops-page-wide,.ops-page-wide.set-layout,.ops-page-wide.report-layout{width:100%;max-width:none}.ops-page-wide .set-main,.ops-page-wide .report-main{width:100%;min-width:0}.view{display:none}.view.active{display:block}.ops-toolbar{flex-wrap:wrap;align-items:center;gap:10px 12px;margin-bottom:2px;display:flex}.ops-toolbar .ops-search{flex:220px;min-width:180px;max-width:360px}.ops-search{background:var(--surface);border:1px solid var(--divider);border-radius:var(--r-input);min-height:38px;transition:border-color var(--motion-micro) ease, box-shadow var(--motion-micro) ease;align-items:center;gap:8px;padding:0 12px;display:flex}.ops-search:focus-within{border-color:color-mix(in srgb, var(--brand) 55%, var(--divider));box-shadow:0 0 0 3px #00bfa524}.ops-search svg{width:15px;height:15px;color:var(--faint);flex:none}.ops-search input{min-width:0;color:var(--ink);font:inherit;background:0 0;border:0;outline:none;flex:auto;padding:8px 0;font-size:13px;font-weight:600}.ops-search input::placeholder{color:var(--faint);font-weight:500}.ops-search-clear{color:var(--muted);border-radius:var(--r-pill);flex:none;padding:2px 6px;font-size:11px;font-weight:800}.ops-search-clear:hover{background:var(--fill-faint);color:var(--ink)}.ops-toolbar-meta{color:var(--faint);font-variant-numeric:tabular-nums;margin-left:auto;font-size:12px;font-weight:600}.overlay{z-index:50;background:#07101ab8;justify-content:center;align-items:flex-start;padding-top:12vh;display:none;position:fixed;inset:0}.overlay.open{display:flex}.modal{background:var(--elevated);border:1px solid var(--edge);border-radius:var(--r-card);width:640px;max-width:calc(100vw - 48px);box-shadow:var(--shadow-soft-lg);max-height:82vh;overflow-y:auto}.modal .m-head{align-items:center;gap:11px;padding:18px 20px 0;display:flex}.modal .m-title{color:var(--white);font-size:17px;font-weight:800}.modal .m-sub{color:var(--faint);margin-top:1px;font-size:12px}.modal .m-x{color:var(--faint);margin-left:auto}.modal .m-body{padding:16px 20px 20px}.fld{margin-bottom:15px}.fld .lbl{color:var(--muted);letter-spacing:.3px;margin-bottom:7px;font-size:11.5px;font-weight:800}.fld textarea{background:var(--surface);border:1px solid var(--divider);border-radius:var(--r-input);width:100%;font:inherit;color:var(--white);resize:none;height:70px;padding:10px 13px;font-size:13.5px}.fld textarea::placeholder{color:var(--faint)}label.lbl{display:block}.fld .lbl small{color:var(--faint);font-weight:600}.outcome-row{grid-template-columns:repeat(5,1fr);gap:7px;display:grid}.oc{background:var(--surface);border:1.5px solid var(--divider);color:var(--muted);border-radius:12px;flex-direction:column;align-items:center;gap:3px;padding:10px 4px 9px;font-size:12px;font-weight:700;transition:border-color .12s,background .12s,color .12s;display:flex}.oc kbd{font-size:9.5px}.oc:hover{border-color:var(--tone-neutral-bd)}.oc.on{background:var(--tone-brand-bg);border-color:var(--brand);color:var(--brand-strong)}.chip-set{flex-wrap:wrap;gap:6px;display:flex}.pick{color:var(--muted);background:var(--surface);border:1px solid var(--divider);border-radius:var(--r-pill);padding:5.5px 12px;font-size:12px;font-weight:600;transition:all .12s}.pick:hover{color:var(--ink);border-color:var(--tone-neutral-bd)}.pick.on{background:var(--brand);border-color:var(--brand);color:var(--brand-ink);font-weight:700}.in-grid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.in{background:var(--surface);border:1px solid var(--divider);border-radius:var(--r-input);align-items:center;gap:6px;padding:10px 12px;display:flex}.in .cur{color:var(--faint);font-size:13px;font-weight:700}.in input{color:var(--white);background:0 0;border:none;outline:none;flex:1;min-width:0;font-size:14px;font-weight:700}.in input::placeholder{color:var(--faint);font-weight:500}.next-step{border:1px solid var(--tone-brand-bd);background:var(--tone-brand-bg);border-radius:14px;padding:12px 14px}.next-step .ns-t{color:var(--brand-strong);margin-bottom:8px;font-size:12px;font-weight:800}.m-foot{align-items:center;gap:10px;padding:0 20px 18px;display:flex}.m-foot .draft{color:var(--faint);font-size:11.5px}.m-foot .spacer{flex:1}.sheet-card{background:var(--elevated);border:1px solid var(--edge);border-radius:var(--r-card);width:520px;max-width:calc(100vw - 48px);box-shadow:var(--shadow-soft-lg);padding:20px 22px}.sheet-card h2{color:var(--white);margin:0 0 4px;font-size:16px;font-weight:800}.sheet-card .sh-sub{color:var(--faint);margin-bottom:14px;font-size:12px}.sh-grid{grid-template-columns:1fr 1fr;gap:4px 24px;display:grid}.sh-row{border-bottom:1px solid var(--divider-soft);color:var(--muted);justify-content:space-between;align-items:center;padding:6.5px 0;font-size:12.5px;font-weight:600;display:flex}.sh-row .keys{gap:4px;display:flex}.toast{z-index:60;background:var(--toast-bg);border:1px solid var(--edge);border-radius:var(--r-button);box-shadow:var(--shadow-soft-lg);color:var(--ink);opacity:0;pointer-events:none;align-items:center;gap:12px;padding:11px 16px;font-size:13px;font-weight:600;transition:transform .22s,opacity .22s;display:flex;position:fixed;bottom:26px;left:50%;transform:translate(-50%,80px)}.toast.show{opacity:1;pointer-events:auto;transform:translate(-50%)}.toast .undo{color:var(--brand-strong);align-items:center;gap:6px;font-weight:700;display:inline-flex}.queue-grid{grid-template-columns:minmax(0,1fr);align-items:start;gap:14px;max-width:880px;display:grid}.q-sec{margin-bottom:14px}.q-head{align-items:baseline;gap:9px;padding:6px 4px 8px;display:flex}.q-head .q-title{color:var(--white);font-size:15px;font-weight:800}.q-head .q-count{color:var(--brand-strong);font-size:12px;font-weight:700}.q-head .q-note{color:var(--faint);margin-left:auto;font-size:11.5px}.q-list{padding:4px 6px}.q-row{text-align:left;border-bottom:1px solid var(--divider-soft);border-radius:12px;align-items:center;gap:12px;width:100%;padding:10px 12px;transition:background .12s;display:flex}.q-row-main{text-align:left;flex:1;align-items:center;gap:12px;min-width:0;display:flex}.q-list .q-row:last-child{border-bottom:none}.q-row:hover{background:var(--fill-fainter)}.q-row.focused{background:var(--elevated);box-shadow:inset 2px 0 0 var(--brand)}.q-row .time{width:52px;color:var(--white);flex:none;font-size:12.5px;font-weight:800}.q-row .time small{color:var(--faint);font-size:10px;font-weight:600;display:block}.q-row .grow{flex:1;min-width:0}.q-row .t{color:var(--white);font-size:13.5px;font-weight:700}.q-row .s{color:var(--muted);margin-top:1px;font-size:12px}.q-row .verbs{flex:none;gap:6px;display:flex}.q-row .chips{flex-wrap:wrap;gap:6px;margin-top:6px;display:flex}.queue-message{color:var(--muted);font-size:12px}.queue-actions{padding:10px 14px}.q-row .age{color:var(--faint);font-variant-numeric:tabular-nums;flex:none;font-size:11.5px;font-weight:600}.q-row .row-open,.q-row .chev{flex:none}.verb{color:var(--muted);border:1px solid var(--divider);border-radius:9px;align-items:center;gap:6px;padding:4px 10px;font-size:12px;font-weight:700;transition:border-color .12s,color .12s,background .12s;display:inline-flex}.verb:hover{color:var(--white);border-color:var(--tone-neutral-bd);background:var(--fill-fainter)}.verb.go{color:var(--tone-brand-fg);border-color:var(--tone-brand-bd);background:var(--tone-brand-bg)}.verb.no:hover{color:var(--tone-danger-fg);border-color:var(--tone-danger-bd);background:var(--tone-danger-bg)}.digest-card{margin-bottom:14px;padding:16px}.digest-card .d-head{align-items:center;gap:8px;margin-bottom:10px;display:flex}.digest-card .d-title{color:var(--white);font-size:14px;font-weight:800}.stat-mini-row{gap:8px;display:flex}.stat-mini{background:var(--night);border:1px solid var(--hairline);border-radius:12px;flex:1;padding:9px 11px}.stat-mini .v{color:var(--white);letter-spacing:-.01em;font-size:19px;font-weight:800}.stat-mini .l{color:var(--faint);margin-top:1px;font-size:10.5px;font-weight:600}.goal-block{margin-top:12px}.goal-row{color:var(--muted);justify-content:space-between;margin-bottom:5px;font-size:11.5px;font-weight:600;display:flex}.goal-row strong{color:var(--white)}.goal-track{background:var(--track);border-radius:4px;height:7px;overflow:hidden}.goal-fill{background:var(--grad-teal);border-radius:4px;width:81%;height:100%;display:block}.q-empty{color:var(--faint);padding:14px 12px;font-size:13px;font-weight:600}.content:has(.bookings-page){overflow:hidden}.bookings-page{grid-template-rows:auto minmax(0,1fr);gap:14px;height:100%;min-height:0;display:grid}.cal-grid{grid-template-columns:repeat(5,1fr);gap:10px;min-height:0;display:grid}.bookings-page .cal-grid{height:100%}.booking-toolbar-context{align-items:center;gap:12px;margin-left:auto;display:flex}.booking-timezone{color:var(--brand-strong);letter-spacing:.35px;text-transform:uppercase;font-size:11px;font-weight:800}.cal-col{background:var(--night);border:1px solid var(--hairline);border-radius:var(--r-card);flex-direction:column;min-height:300px;padding:10px;display:flex;overflow:hidden}.bookings-page .cal-col{height:100%;min-height:0}.cal-col.today{border-color:var(--tone-brand-bd);background:var(--surface)}.cal-day{letter-spacing:.6px;text-transform:uppercase;color:var(--faint);padding:2px 4px 10px;font-size:11px;font-weight:800}.cal-col.today .cal-day{color:var(--brand-strong)}.cal-calls{overscroll-behavior:contain;scrollbar-color:color-mix(in srgb, var(--faint) 55%, transparent) transparent;scrollbar-gutter:stable;scrollbar-width:thin;flex:auto;min-height:0;padding-right:2px;overflow-y:auto}.cal-calls::-webkit-scrollbar{width:7px}.cal-calls::-webkit-scrollbar-track{background:0 0}.cal-calls::-webkit-scrollbar-thumb{background:color-mix(in srgb, var(--faint) 45%, transparent);border-radius:var(--r-pill)}.cal-calls::-webkit-scrollbar-thumb:hover{background:color-mix(in srgb, var(--faint) 70%, transparent)}.cal-card{background:var(--surface);border:1px solid var(--hairline);width:100%;box-shadow:var(--shadow-soft);text-align:left;border-radius:12px;margin-bottom:8px;padding:9px 11px;transition:border-color .12s;display:block}.cal-col.today .cal-card{background:var(--elevated)}.cal-card:hover{border-color:var(--tone-brand-bd)}.cal-time{color:var(--brand-strong);font-size:11px;font-weight:800}.cal-name{color:var(--white);margin-top:2px;font-size:13px;font-weight:700}.cal-sub{color:var(--faint);margin-top:3px;font-size:11px}.cal-empty{color:var(--faint);padding:6px 4px;font-size:11.5px}@media (width<=980px){.content:has(.bookings-page){overflow-y:auto}.bookings-page{grid-template-rows:auto auto;height:auto}.bookings-page .cal-grid,.bookings-page .cal-col{height:auto}.bookings-page .cal-col{min-height:300px}.cal-calls{scrollbar-gutter:auto;overflow-y:visible}}@media (width<=760px){.booking-toolbar-context{flex-direction:column;align-items:flex-end;gap:3px}}.v2-record-page>.v2-back-link{color:var(--muted);margin:0;font-size:12.5px;font-weight:650;line-height:1.2}.v2-record-header{flex-direction:column;flex:none;align-items:stretch;gap:0;margin:0;padding:14px 16px;display:flex}.v2-record-header .rec-head-top{justify-content:space-between;align-items:flex-start;gap:16px;min-width:0;display:flex}.v2-record-header .rec-head-identity{flex-direction:column;flex:auto;align-items:flex-start;gap:4px;min-width:0;display:flex}.v2-record-header .rec-head-name{color:var(--white);letter-spacing:-.01em;min-width:0;margin:0;font-size:1.08rem;font-weight:750;line-height:1.25}.v2-record-header .rec-head-copy-line{max-width:100%;color:var(--muted);font:inherit;text-align:left;text-overflow:ellipsis;white-space:nowrap;cursor:pointer;background:0 0;border:0;margin:0;padding:0;font-size:13px;font-weight:600;line-height:1.35;display:block;overflow:hidden}.v2-record-header .rec-head-copy-line:hover,.v2-record-header .rec-head-copy-line:focus-visible{color:var(--brand-strong)}.v2-record-header .rec-head-copy-line.is-empty{color:var(--faint);cursor:default;font-weight:500}.v2-record-header .rec-head-secondary{align-items:center;gap:6px;margin-top:4px;display:inline-flex}.v2-record-header .rec-head-quiet-icon{border:1px solid var(--divider-soft);width:28px;height:28px;color:var(--faint);cursor:pointer;background:0 0;border-radius:999px;place-items:center;margin:0;padding:0;font-size:12px;line-height:1;display:grid}.v2-record-header .rec-head-quiet-icon:hover,.v2-record-header .rec-head-quiet-icon:focus-visible{color:var(--brand-strong);border-color:var(--tone-brand-bd)}.v2-record-header .rec-head-actions{flex-direction:column;flex:none;align-items:stretch;gap:8px;min-width:7.5rem;margin-left:auto;display:flex}.v2-record-header .rec-head-status,.v2-record-header .rec-head-action-buttons{flex-direction:column;align-items:stretch;gap:8px;display:flex}.v2-record-header .rec-head-status .v2-chip,.v2-record-header .rec-head-action-buttons .v2-button{box-sizing:border-box;white-space:nowrap;border-radius:999px;justify-content:center;align-items:center;width:100%;min-width:7.5rem;height:34px;min-height:34px;max-height:34px;margin:0;padding:0 14px;font-size:12px;font-weight:700;line-height:1;display:inline-flex}.v2-record-header .rec-head-action-buttons .v2-button{border:1px solid var(--divider)}.v2-record-header .v2-record-copy-status{color:var(--brand-strong);margin-top:2px;font-size:11.5px;font-weight:700}@media (width<=720px){.v2-record-header{padding:12px 14px}.v2-record-header .rec-head-top{flex-direction:column;gap:12px}.v2-record-header .rec-head-actions{width:100%;min-width:0;margin-left:0}.v2-record-header .rec-head-status,.v2-record-header .rec-head-action-buttons{flex-flow:wrap}.v2-record-header .rec-head-status .v2-chip,.v2-record-header .rec-head-action-buttons .v2-button{flex:auto;width:auto;min-width:0}.v2-record-header .rec-head-name{font-size:1.02rem}.v2-record-header .rec-head-copy-line{font-size:12.5px}.v2-record-header .rec-head-quiet-icon{width:32px;height:32px}}.v2-shell{--v2-mobile-tabbar-height:0px}.v2-main:has(.v2-record-page){min-height:0;overflow:hidden}.v2-page.v2-record-page,.v2-record-page{box-sizing:border-box;flex-direction:column;flex:1 1 0;gap:14px;width:100%;min-width:0;min-height:0;padding:14px;display:flex;overflow:hidden}.v2-record-page>.v2-back-link,.v2-record-page>.v2-record-header{flex:none;margin:0}.v2-record-body{flex-direction:column;flex:1 1 0;min-width:0;min-height:0;display:flex;overflow:hidden}.v2-record-body>.v2-state{flex:1 1 0}.v2-record-layout{flex-direction:column;flex:1 1 0;gap:10px;min-width:0;min-height:0;display:flex;overflow:hidden;container:record/inline-size}.v2-record-grid{flex:1 1 0;grid-template-rows:minmax(0,1fr);grid-template-columns:minmax(260px,300px) minmax(420px,1fr) minmax(340px,420px);place-items:stretch stretch;gap:14px;width:100%;min-width:0;min-height:0;display:grid}.v2-record-grid-cell{flex-direction:column;min-width:0;height:100%;min-height:0;display:flex;overflow:hidden}.v2-record-grid-cell.is-hidden{display:none}.v2-record-panel{overscroll-behavior:contain;scrollbar-color:color-mix(in srgb, var(--faint) 55%, transparent) transparent;scrollbar-width:thin;flex-direction:column;flex:1 1 0;gap:0;width:100%;min-width:0;height:100%;min-height:0;display:flex;overflow-y:auto}.v2-record-panel[hidden]{display:none!important}.v2-record-column{border:1px solid var(--hairline);border-radius:var(--r-card);background:var(--surface);box-shadow:var(--shadow-soft);flex:1 1 0;align-self:stretch;height:100%;min-height:0;overflow-x:hidden}.v2-record-section{border-bottom:1px solid var(--divider-soft);flex-direction:column;flex:none;gap:10px;min-width:0;padding:14px;display:flex}.v2-record-section:last-child{border-bottom:0}.v2-record-section>h2{margin:0;font-size:15px}.v2-record-section>h3{margin:0;font-size:13px}.v2-record-actions .v2-button{width:100%}.v2-record-section--forms{gap:6px;padding:10px 14px 12px}.v2-record-section--forms>h2{font-size:14px}.v2-record-next-actions{gap:6px;display:grid}.v2-record-appointment{gap:8px;display:grid}.v2-record-activity-toolbar{z-index:2;background:var(--surface);flex:none;padding-bottom:12px;position:sticky;top:0}.v2-record-activity-body{border-bottom:0;flex:auto;min-height:0}.v2-record-panel-switch,.v2-record-activity-filters{border:1px solid var(--divider);background:var(--night);box-sizing:border-box;border-radius:12px;flex:none;grid-template-columns:repeat(auto-fit,minmax(0,1fr));align-self:stretch;align-items:center;gap:4px;width:100%;min-width:0;max-width:100%;height:44px;min-height:44px;max-height:44px;margin:0;padding:4px;display:grid}.v2-record-activity-filters,.v2-record-side-switch{grid-template-columns:repeat(2,minmax(0,1fr))}.v2-record-panel-switch{z-index:5;position:sticky;top:0}.v2-record-panel-switch[data-mode=full]{grid-template-columns:repeat(3,minmax(0,1fr))}.v2-record-panel-switch[data-mode=working]{grid-template-columns:repeat(2,minmax(0,1fr))}.v2-record-panel-tab,.v2-record-filter-chip{width:100%;height:100%;min-height:0;max-height:none;color:var(--faint);font:inherit;white-space:nowrap;cursor:pointer;box-sizing:border-box;appearance:none;background:0 0;border:0;border-radius:9px;justify-content:center;align-items:center;margin:0;padding:0 8px;font-size:12px;font-weight:700;line-height:1;display:flex}.v2-record-panel-tab.is-selected,.v2-record-filter-chip.is-selected{background:color-mix(in srgb, var(--elevated) 88%, var(--white));color:var(--white);box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--divider) 70%, transparent)}.v2-record-panel-tab:hover,.v2-record-filter-chip:hover{color:var(--white)}.v2-record-panel-tab:focus-visible,.v2-record-filter-chip:focus-visible{outline:2px solid var(--brand-strong);outline-offset:1px}.v2-record-workspace{min-width:0;overflow:hidden}.v2-record-notes-list{gap:6px;margin:0;padding:0;list-style:none;display:grid}.v2-record-notes-list li{border-bottom:1px solid var(--divider-soft);gap:2px;padding-bottom:6px;display:grid}.v2-record-notes-list li:last-child{border-bottom:0;padding-bottom:0}.v2-record-quick-note{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;display:grid}.v2-record-thread{overscroll-behavior:contain;flex-direction:column;flex:auto;gap:12px;min-height:0;padding:14px;display:flex;overflow-y:auto}.v2-record-thread-list{flex-direction:column;gap:10px;margin-top:auto;display:flex}.v2-record-thread-empty{text-align:center;gap:6px;max-width:280px;margin:auto;display:grid}.v2-record-thread-empty-title{color:var(--white);margin:0;font-weight:700}.v2-record-thread-card{border:1px solid var(--divider-soft);background:color-mix(in srgb, var(--night) 72%, var(--surface));border-radius:14px;gap:6px;max-width:min(100%,420px);padding:12px 14px;display:grid}.v2-record-thread-card--call{max-width:min(100%,460px);margin-right:auto}.v2-record-thread-card-head{align-items:flex-start;gap:10px;display:flex}.v2-record-thread-card-head>div{flex:auto;min-width:0}.v2-record-thread-card-head p{margin:2px 0 0}.v2-record-thread-call-icon{background:color-mix(in srgb, var(--brand-strong) 22%, var(--night));width:32px;height:32px;color:var(--brand-strong);border-radius:999px;flex:none;place-items:center;font-size:14px;display:grid}.v2-record-composer{--composer-control:44px;--composer-gap:10px;--composer-pad:12px;grid-template-columns:var(--composer-control) minmax(0, 1fr) var(--composer-control);align-items:center;column-gap:var(--composer-gap);padding:var(--composer-pad);border-top:1px solid var(--divider-soft);background:color-mix(in srgb, var(--surface) 96%, var(--elevated));box-sizing:border-box;flex:none;grid-template-areas:"call field send""hint hint hint";row-gap:8px;margin-top:auto;display:grid}.v2-record-composer-call{width:var(--composer-control);height:var(--composer-control);border:1px solid var(--divider);background:color-mix(in srgb, var(--brand-strong) 18%, var(--night));color:var(--brand-strong);cursor:not-allowed;opacity:.72;box-sizing:border-box;border-radius:999px;grid-area:call;place-items:center;margin:0;padding:0;line-height:1;display:grid}.v2-record-composer-call-icon,.v2-record-composer-call-icon svg,.v2-record-thread-call-icon svg{width:18px;height:18px;display:block}.v2-record-thread-call-icon{place-items:center;display:grid}.v2-record-notes-pane{border-bottom:0;flex-direction:column;flex:1 1 0;gap:12px;min-height:0;display:flex;overflow-y:auto}.v2-record-composer-field{min-width:0;height:var(--composer-control);grid-area:field;align-items:center;margin:0;display:flex}.v2-record-composer-field input{border:1px solid var(--divider);background:var(--night);width:100%;min-width:0;height:100%;color:var(--white);font:inherit;box-sizing:border-box;border-radius:999px;margin:0;padding:0 14px;font-size:13.5px}.v2-record-composer-field input:disabled{opacity:.7;cursor:not-allowed}.v2-record-composer-field input::placeholder{color:var(--faint)}.v2-record-composer-send{width:var(--composer-control);height:var(--composer-control);border:1px solid var(--divider);background:var(--night);color:var(--faint);cursor:not-allowed;opacity:.65;box-sizing:border-box;border-radius:999px;grid-area:send;place-items:center;margin:0;padding:0;font-size:16px;display:grid}.v2-record-composer-hint{grid-area:hint;margin:0;font-size:11px;line-height:1.35}.v2-record-activity .v2-record-activity-body{flex:auto;min-height:0}@media (width<=900px){.v2-page.v2-record-page,.v2-record-page{padding:12px max(12px, env(safe-area-inset-right)) 12px max(12px, env(safe-area-inset-left));gap:12px}.v2-record-page>.v2-back-link{min-height:0;padding:0;font-size:13px}.v2-record-header{padding:12px 14px}.v2-record-header .rec-head-top{gap:12px}.v2-record-header .rec-head-identity{gap:3px;min-width:0}.v2-record-header .rec-head-name{overflow-wrap:anywhere;font-size:17px;line-height:1.25}.v2-record-header .rec-head-copy-line{white-space:normal;overflow-wrap:anywhere;max-width:100%;font-size:13px}.v2-record-header .rec-head-actions{gap:8px;min-width:7.25rem;margin-left:0}.v2-record-header .rec-head-status .v2-chip,.v2-record-header .rec-head-action-buttons .v2-button{min-width:7.25rem;height:34px;min-height:34px;max-height:34px;padding:0 12px;font-size:12px}.v2-record-header .rec-head-quiet-icon{width:32px;height:32px}.v2-record-panel-switch{z-index:6;background:var(--night);border-radius:12px;height:40px;min-height:40px;max-height:40px;position:sticky;top:0}.v2-record-panel-tab,.v2-record-filter-chip{border-radius:9px;font-size:12.5px}.v2-record-activity-filters,.v2-record-side-switch{height:40px;min-height:40px;max-height:40px}.v2-record-activity-toolbar{padding:10px 10px 8px;position:sticky;top:0}.v2-record-section{gap:8px;padding:12px}.v2-record-section>h2{font-size:14px}.v2-record-actions .v2-button{min-height:44px}.v2-record-workspace{min-height:0}.v2-record-thread{padding:16px 14px}.v2-record-thread-empty{max-width:240px;padding-inline:8px}.v2-record-thread-empty-title{font-size:15px}.v2-record-composer{--composer-control:42px;--composer-gap:10px;--composer-pad:12px;padding:var(--composer-pad);column-gap:var(--composer-gap);row-gap:0}.v2-record-composer-hint{display:none}.v2-record-composer-field input{font-size:16px}.v2-record-layout[data-layout=narrow] .v2-record-grid{gap:0}.v2-record-layout[data-layout=narrow] .v2-record-column{border-radius:14px}.v2-record-layout[data-layout=narrow] .v2-record-grid-cell{min-height:0;overflow:hidden}.v2-record-layout[data-layout=narrow] .v2-record-panel{height:100%;overflow-y:auto}.v2-record-layout[data-layout=narrow] .v2-record-workspace{overflow:hidden}.v2-record-notes-pane{padding:12px}.v2-content:has(.v2-record-page){padding-bottom:calc(var(--v2-mobile-tabbar-height,64px) + env(safe-area-inset-bottom))!important}}.v2-record-activity-list{gap:10px;display:grid}.v2-record-activity-item{grid-template-columns:12px minmax(0,1fr);align-items:start;gap:10px;display:grid}.v2-record-activity-head{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.v2-record-activity-body p{margin:4px 0}.v2-record-activity-toggle{color:var(--brand-strong);cursor:pointer;text-align:left;background:0 0;border:0;padding:0;font-size:12px;font-weight:700}.v2-record-activity-details{background:var(--night);border-radius:8px;margin:6px 0 0;padding:8px;font-size:11px;overflow:auto}.v2-record-activity-footer{justify-content:center;padding:8px 0 4px;display:flex}.v2-timeline-dot.is-brand{background:var(--brand-strong)}.v2-timeline-dot.is-success{background:var(--tone-success,#3dbe7a)}.v2-timeline-dot.is-danger{background:var(--tone-danger,#e35d6a)}.v2-record-layout[data-layout=medium] .v2-record-grid{grid-template-columns:minmax(260px,280px) minmax(0,1fr)}.v2-record-layout[data-layout=medium] .v2-record-grid-cell[data-panel=actions]{grid-area:1/1}.v2-record-layout[data-layout=medium] .v2-record-grid-cell[data-panel=workspace]:not(.is-hidden),.v2-record-layout[data-layout=medium] .v2-record-grid-cell[data-panel=activity]:not(.is-hidden){grid-area:1/2}.v2-record-layout[data-layout=narrow] .v2-record-grid{grid-template-columns:minmax(0,1fr)}.v2-record-layout[data-layout=narrow] .v2-record-grid-cell.is-hidden,.v2-record-layout[data-layout=wide] .v2-record-panel-switch{display:none}@container record (width<=719px){.v2-record-grid-cell{min-height:0}}.sop-grid{grid-template-columns:repeat(4,1fr);gap:10px;display:grid}.sop-card{cursor:pointer;flex-direction:column;gap:8px;min-height:104px;padding:14px;transition:border-color .12s;display:flex}.sop-card:hover{border-color:var(--tone-brand-bd)}.sop-num{color:var(--brand-strong);letter-spacing:.6px;font-size:10.5px;font-weight:800}.sop-t{color:var(--white);font-size:13.5px;font-weight:700;line-height:1.35}.sop-m{color:var(--faint);margin-top:auto;font-size:11px}.sop-doc-card .link-title{-webkit-line-clamp:2;-webkit-box-orient:vertical;max-width:215px;display:-webkit-box;overflow:hidden}.sop-reader-toolbar{justify-content:space-between;align-items:center;gap:12px;max-width:960px;display:flex}.sop-reader-card{background:#f4f8f7;border-color:#bfeee38c;max-width:860px;padding:0;overflow:hidden}.sop-shadow-host{color:#0f1a1c;background:#f4f8f7;min-height:320px;display:block}.ops-sop-doc{--sop-ink:#0f1a1c;--sop-muted:#526467;--sop-faint:#7b8b8e;--sop-line:#dce6e4;--sop-line-soft:#e7eeee;--sop-surface:#fff;--sop-surface-2:#fff;--sop-tint:#e9fbf6;--sop-brand:#009f87;--sop-brand-strong:#075f51;--sop-brand-line:#bfeee3;color:var(--sop-ink);font-size:14px;line-height:1.58}.ops-sop-doc *{box-sizing:border-box}.ops-sop-doc .wrap{max-width:none;margin:0;padding:24px}.ops-sop-doc .page-head{border-bottom:1px solid var(--sop-line-soft);margin-bottom:18px;padding:2px 0 18px}.ops-sop-doc .eye,.ops-sop-doc .ver,.ops-sop-doc .section-head,.ops-sop-doc .btxt,.ops-sop-doc .rl,.ops-sop-doc .card-label,.ops-sop-doc .proc-label,.ops-sop-doc .mini-label,.ops-sop-doc .sec-sub,.ops-sop-doc .tb-wm,.ops-sop-doc .wm-txt{color:var(--sop-brand);letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:800}.ops-sop-doc .page-head h1,.ops-sop-doc h1{color:var(--sop-ink);margin:6px 0 8px;font-size:clamp(24px,3vw,34px);line-height:1.15}.ops-sop-doc h2{color:var(--sop-ink);margin:24px 0 10px;font-size:20px;line-height:1.25}.ops-sop-doc h3,.ops-sop-doc h4{color:var(--sop-ink);line-height:1.3}.ops-sop-doc p{color:var(--sop-muted);margin:0 0 10px}.ops-sop-doc b,.ops-sop-doc strong{color:var(--sop-ink);font-weight:750}.ops-sop-doc a{color:var(--sop-brand);font-weight:700;text-decoration:none}.ops-sop-doc a:hover{text-decoration:underline}.ops-sop-doc .top-nav{flex-wrap:wrap;gap:8px;margin:14px 0 24px;display:flex}.ops-sop-doc .top-nav a,.ops-sop-doc .tag,.ops-sop-doc .chan,.ops-sop-doc .pin,.ops-sop-doc .ver,.ops-sop-doc .fail-tag,.ops-sop-doc .do-caps,.ops-sop-doc .g-a{border:1px solid var(--sop-brand-line);background:var(--sop-tint);width:fit-content;color:var(--sop-brand);border-radius:999px;align-items:center;padding:4px 10px;font-size:11px;font-weight:800;display:inline-flex}.ops-sop-doc .band,.ops-sop-doc .part-head,.ops-sop-doc .step-head,.ops-sop-doc .lb-head,.ops-sop-doc .opt-head,.ops-sop-doc .pkg-top{align-items:center;gap:10px;margin:28px 0 12px;display:flex}.ops-sop-doc .bnum,.ops-sop-doc .step-num,.ops-sop-doc .ph-n,.ops-sop-doc .rm-n,.ops-sop-doc .sn,.ops-sop-doc .rn span,.ops-sop-doc .pn,.ops-sop-doc .opt-k,.ops-sop-doc .std-n{background:var(--sop-tint);border:1px solid var(--sop-brand-line);min-width:28px;height:28px;color:var(--sop-brand);border-radius:8px;flex:none;justify-content:center;align-items:center;font-size:12px;font-weight:850;display:inline-flex}.ops-sop-doc .bline,.ops-sop-doc .wm-line{background:var(--sop-line-soft);flex:1;height:1px}.ops-sop-doc .callout-loud,.ops-sop-doc .role-card,.ops-sop-doc .icp,.ops-sop-doc .list,.ops-sop-doc .ladder,.ops-sop-doc .read,.ops-sop-doc .tool,.ops-sop-doc .fnote,.ops-sop-doc .scard,.ops-sop-doc .op-card,.ops-sop-doc .stage,.ops-sop-doc .handoff,.ops-sop-doc .decision,.ops-sop-doc .fork,.ops-sop-doc .d-fork,.ops-sop-doc .dm-row,.ops-sop-doc .pkg,.ops-sop-doc .rules,.ops-sop-doc .meet,.ops-sop-doc .card,.ops-sop-doc .proc-hero,.ops-sop-doc .routemap,.ops-sop-doc .chanmap,.ops-sop-doc .logreason,.ops-sop-doc .endcall,.ops-sop-doc .nb,.ops-sop-doc .ifp,.ops-sop-doc .mantra,.ops-sop-doc .warn,.ops-sop-doc .note,.ops-sop-doc .flow-end,.ops-sop-doc .nonneg{background:var(--sop-surface-2);border:1px solid var(--sop-line);border-radius:10px;margin:0 0 12px;padding:14px 16px}.ops-sop-doc .callout-loud,.ops-sop-doc .fnote,.ops-sop-doc .mantra,.ops-sop-doc .flow-end{border-color:var(--sop-brand-line);background:var(--sop-tint)}.ops-sop-doc .role-card,.ops-sop-doc .proc-hero{color:#f4fffc;background:#071617;border-color:#1fe3be40}.ops-sop-doc .proc-hero{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ops-sop-doc .role-card p,.ops-sop-doc .role-card b,.ops-sop-doc .proc-hero p,.ops-sop-doc .proc-hero b{color:#f4fffc}.ops-sop-doc .proc-hero .ph-step{border:0;align-items:center;gap:8px;padding:0;display:inline-flex}.ops-sop-doc .proc-hero .ph-t{color:#f4fffcb8;font-weight:750}.ops-sop-doc .proc-hero .ph-step.on .ph-t{color:#fff}.ops-sop-doc .proc-hero .ph-arrow{color:#f4fffcb3;font-weight:800}.ops-sop-doc .proc-hero .ph-n{color:#075f51;background:#e9fbf6f2;border-color:#bfeee3d9}.ops-sop-doc .proc-hero .ph-step.on .ph-n{color:#071617;background:#1fe3be;border-color:#1fe3be}.ops-sop-doc .tools,.ops-sop-doc .op-grid,.ops-sop-doc .split,.ops-sop-doc .pkg-list,.ops-sop-doc .std-nums,.ops-sop-doc .fail-tags{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin:0 0 12px;display:grid}.ops-sop-doc .op-list,.ops-sop-doc .rules,.ops-sop-doc .pkg-list,.ops-sop-doc .list ul{padding:0;list-style:none}.ops-sop-doc ul,.ops-sop-doc ol{margin:8px 0 12px;padding-left:18px}.ops-sop-doc li{color:var(--sop-muted);margin:6px 0}.ops-sop-doc .list li,.ops-sop-doc .op-list li,.ops-sop-doc .rules li,.ops-sop-doc .pkg-list li{padding-left:18px;position:relative}.ops-sop-doc .list li:before,.ops-sop-doc .op-list li:before,.ops-sop-doc .rules li:before,.ops-sop-doc .pkg-list li:before{content:"";background:var(--sop-brand);border-radius:999px;width:6px;height:6px;position:absolute;top:.72em;left:0}.ops-sop-doc .pstep,.ops-sop-doc .rstep,.ops-sop-doc .lstep,.ops-sop-doc .ph-step,.ops-sop-doc .rm-step,.ops-sop-doc .stage-bd,.ops-sop-doc .chanrow,.ops-sop-doc .lb-row,.ops-sop-doc .dq-row,.ops-sop-doc .std,.ops-sop-doc .st-l,.ops-sop-doc .st-x,.ops-sop-doc .ms,.ops-sop-doc .mt{border-top:1px solid var(--sop-line-soft);grid-template-columns:auto 1fr;gap:10px;padding:10px 0;display:grid}.ops-sop-doc .pstep:first-child,.ops-sop-doc .rstep:first-child,.ops-sop-doc .lstep:first-child,.ops-sop-doc .ph-step:first-child,.ops-sop-doc .rm-step:first-child,.ops-sop-doc .stage-bd:first-child,.ops-sop-doc .chanrow:first-child,.ops-sop-doc .lb-row:first-child,.ops-sop-doc .dq-row:first-child,.ops-sop-doc .std:first-child,.ops-sop-doc .st-l:first-child,.ops-sop-doc .st-x:first-child,.ops-sop-doc .ms:first-child,.ops-sop-doc .mt:first-child{border-top:0}.ops-sop-doc .pt,.ops-sop-doc .rt,.ops-sop-doc .lb-say,.ops-sop-doc .opt-t,.ops-sop-doc .pkg-name,.ops-sop-doc .stage-label,.ops-sop-doc .step-title,.ops-sop-doc .md-h,.ops-sop-doc .sk,.ops-sop-doc .lab,.ops-sop-doc .kp,.ops-sop-doc .pk,.ops-sop-doc .ln,.ops-sop-doc .comm,.ops-sop-doc .why,.ops-sop-doc .ph-t,.ops-sop-doc .rm-key{color:var(--sop-ink);font-weight:750}.ops-sop-doc .pw,.ops-sop-doc .rd,.ops-sop-doc .cdesc,.ops-sop-doc .opt-body,.ops-sop-doc .pkg-who,.ops-sop-doc .pkg-dur,.ops-sop-doc .startflag,.ops-sop-doc .d-hint,.ops-sop-doc .d-q,.ops-sop-doc .dm-tag,.ops-sop-doc .skt,.ops-sop-doc .bant,.ops-sop-doc .sk-bant,.ops-sop-doc .tbd,.ops-sop-doc .you,.ops-sop-doc .say,.ops-sop-doc .nc,.ops-sop-doc .on,.ops-sop-doc .ns,.ops-sop-doc .big,.ops-sop-doc .ft-k,.ops-sop-doc .rm-end,.ops-sop-doc .meet-day{color:var(--sop-muted);font-size:13px}.ops-sop-doc .dm-bub,.ops-sop-doc .lb-say,.ops-sop-doc .dq-yes,.ops-sop-doc .dq-no,.ops-sop-doc .lb-yes,.ops-sop-doc .lb-no{border:1px solid var(--sop-line-soft);color:var(--sop-ink);overflow-wrap:anywhere;background:#f7fbfa;border-radius:8px;padding:10px 12px;display:block}.ops-sop-doc .pkg-price{color:var(--sop-brand);font-size:20px;font-weight:850}.ops-sop-doc .wm,.ops-sop-doc .foot{border-top:1px solid var(--sop-line-soft);color:var(--sop-faint);text-align:center;margin:28px 0 0;padding-top:18px}.ops-sop-doc .section-anchor{scroll-margin-top:18px}@media (width<=760px){.ops-sop-doc .wrap{padding:18px}.ops-sop-doc .tools,.ops-sop-doc .op-grid,.ops-sop-doc .split,.ops-sop-doc .pkg-list,.ops-sop-doc .std-nums,.ops-sop-doc .fail-tags{grid-template-columns:1fr}.sop-reader-toolbar{max-width:none}}.pay-row{border-bottom:1px solid var(--divider-soft);align-items:center;gap:12px;padding:11px 14px;display:flex}.pay-row:last-child{border-bottom:none}.pay-row .pt{color:var(--white);font-size:13px;font-weight:700}.pay-row .ps{color:var(--faint);font-size:11.5px}.pay-row .copy{margin-left:auto}@media (width<=980px){.app{grid-template-columns:1fr}.side{display:none}.queue-grid,.leads-layout,.rep-grid,.rec-grid,.set-layout,.int-grid,.eod-pair,.cal-grid,.pl-big-row{grid-template-columns:1fr}.kpi-row,.sop-grid{grid-template-columns:repeat(2,1fr)}body{overflow:auto}.app{height:auto}}#root{min-height:100%}a{color:inherit}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.v2-shell{background:var(--grad-screen);grid-template-columns:236px minmax(0,1fr);height:100vh;min-height:0;display:grid;overflow:hidden}@supports (height:100dvh){.v2-shell,.v2-main{height:100dvh}}.v2-sidebar{border-right:1px solid var(--hairline);background:var(--night);flex-direction:column;min-height:0;padding:14px 10px 12px;display:flex;overflow-y:auto}.v2-brand{letter-spacing:-.01em;text-transform:uppercase;align-items:center;gap:9px;padding:2px 8px 12px;font-size:15px;display:flex}.v2-sidebar-header{align-items:center;display:flex}.v2-sidebar-header .v2-brand{flex:1;min-width:0}.v2-mobile-tabbar,.v2-mobile-utilities{display:none}.v2-brand em{color:var(--brand-strong);font-style:normal}.v2-brand>span{width:26px;height:26px;color:var(--brand-ink-deep);background:var(--grad-teal);border-radius:8px;place-items:center;font-size:13px;font-weight:800;display:inline-grid}.v2-nav-group{border:1px solid var(--divider);background:var(--surface);border-radius:14px;gap:2px;padding:6px;display:grid}.v2-nav-label{color:var(--muted);letter-spacing:1px;opacity:.82;text-transform:uppercase;border-bottom:1px solid;margin-bottom:4px;padding:0 10px 6px;font-size:11px;font-weight:800}.v2-nav-link{color:var(--muted);border-radius:9px;align-items:center;gap:9px;padding:7px 10px;font-size:13.5px;font-weight:600;text-decoration:none;display:flex}.v2-nav-link svg{width:16px;height:16px;color:var(--faint);flex:none}.v2-nav-link:hover{color:var(--ink);background:var(--fill-fainter)}.v2-nav-link.is-active{color:var(--selected-light-fg);background:var(--selected-light-bg);box-shadow:var(--selected-shadow)}.v2-nav-link.is-active svg{color:var(--brand-deep)}.v2-sidebar-utilities{gap:6px;margin-top:auto;padding-top:12px;display:grid}.v2-nav-link--dev,.v2-nav-link--settings{border:1px solid var(--tone-violet-bd);color:var(--tone-violet-fg)}.v2-nav-link--settings{border-color:var(--divider);color:var(--muted)}.v2-user-card{border-top:1px solid var(--hairline);align-items:center;gap:9px;padding:12px 8px 0;display:flex}.v2-user-meta{flex:1;min-width:0;display:grid}.v2-user-card strong,.v2-user-card small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.v2-user-card small{color:var(--faint);text-transform:capitalize}.v2-avatar{width:34px;height:34px;color:var(--tone-brand-fg);background:var(--tone-brand-bg);border:1px solid var(--tone-brand-bd);border-radius:50%;flex:none;place-items:center;font-weight:800;display:inline-grid}.v2-avatar--small{width:24px;height:24px;font-size:11px}.v2-main{flex-direction:column;min-width:0;height:100vh;min-height:0;display:flex}.v2-topbar{flex:none;align-items:center;gap:14px;padding:14px 22px 12px;display:flex}.v2-view-heading{flex:1}.v2-view-heading h1{color:var(--white);letter-spacing:-.01em;margin:0;font-size:20px;font-weight:800;line-height:26px}.v2-view-heading p{color:var(--faint);margin:1px 0 0;font-size:12.5px;font-weight:500}.v2-ops-context{color:var(--faint);letter-spacing:.035em;text-transform:uppercase;font-size:11px;font-weight:700}.v2-content{overscroll-behavior:contain;flex:1;min-height:0;overflow-y:auto}.v2-page{width:100%;min-width:0;max-width:1180px;padding:4px 22px calc(26px + env(safe-area-inset-bottom))}.v2-page--wide{width:100%;max-width:none}.v2-inbox-page{max-width:none}.v2-page-toolbar{align-items:center;margin-bottom:14px;display:flex}.v2-page-toolbar .v2-page-actions{width:100%}.v2-page-header{justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:14px;display:flex}.v2-page-header h1{letter-spacing:-.015em;margin:2px 0 4px;font-size:22px;line-height:1.25}.v2-page-header p:not(.v2-eyebrow){max-width:680px;color:var(--faint);margin:0}.v2-eyebrow{color:var(--brand-strong);letter-spacing:.13em;margin:0;font-size:10px;font-weight:800}.v2-page-actions,.v2-action-row{align-items:center;gap:8px;display:flex}.v2-card{border:1px solid var(--hairline);border-radius:var(--r-card);background:var(--surface);box-shadow:var(--shadow-soft)}.v2-card h2{margin:0;font-size:15px}.v2-button{border:1px solid var(--divider);border-radius:var(--r-button);min-height:34px;color:var(--white);background:var(--fill-faint);transition:transform var(--motion-press), border-color var(--motion-press);justify-content:center;align-items:center;gap:7px;padding:7px 12px;font-size:13px;font-weight:700;text-decoration:none;display:inline-flex}.v2-button:hover:not(:disabled){border-color:var(--brand-strong);transform:translateY(-1px)}.v2-button:disabled{cursor:wait;opacity:.5}.v2-button--primary{color:var(--brand-ink-deep);background:var(--grad-teal);border-color:#0000;box-shadow:0 4px 16px #00bfa54d}.v2-button--danger{border-color:var(--tone-danger-bd);color:var(--tone-danger-fg);background:var(--tone-danger-bg)}.v2-button--ghost{background:0 0;border-color:#0000}.v2-chip{border:1px solid var(--tone-neutral-bd);border-radius:var(--r-pill);width:fit-content;color:var(--tone-neutral-fg);background:var(--tone-neutral-bg);text-transform:capitalize;align-items:center;padding:3px 8px;font-size:10px;font-weight:800;line-height:1.2;display:inline-flex}.v2-chip--brand{color:var(--tone-brand-fg);background:var(--tone-brand-bg);border-color:var(--tone-brand-bd)}.v2-chip--success{color:var(--tone-success-fg);background:var(--tone-success-bg);border-color:var(--tone-success-bd)}.v2-chip--warn{color:var(--tone-warn-fg);background:var(--tone-warn-bg);border-color:var(--tone-warn-bd)}.v2-chip--danger{color:var(--tone-danger-fg);background:var(--tone-danger-bg);border-color:var(--tone-danger-bd)}.v2-chip--blue{color:var(--tone-blue-fg);background:var(--tone-blue-bg);border-color:var(--tone-blue-bd)}.v2-chip--violet{color:var(--tone-violet-fg);background:var(--tone-violet-bg);border-color:var(--tone-violet-bd)}.v2-field{color:var(--muted);gap:6px;font-size:12px;font-weight:700;display:grid}.v2-field input,.v2-field select,.v2-field textarea,.v2-search input{border:1px solid var(--divider);width:100%;min-height:40px;color:var(--white);background:var(--night);font:inherit;border-radius:10px;outline:none;padding:9px 11px}.v2-field textarea{resize:vertical}.v2-field input:focus,.v2-field select:focus,.v2-field textarea:focus,.v2-search input:focus{border-color:var(--brand-strong);box-shadow:0 0 0 3px var(--tone-brand-bg)}.v2-field small{color:var(--faint);font-weight:500}.v2-field .v2-field-error,.v2-inline-error{color:var(--danger)}.v2-form{gap:14px;display:grid}.v2-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.v2-form-actions{justify-content:flex-end;gap:8px;display:flex}.v2-checkbox{align-items:center;gap:8px;display:flex}.v2-modal-backdrop{z-index:100;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#02080fcc;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.v2-modal{border:1px solid var(--edge);background:var(--elevated);width:min(680px,100%);max-height:min(840px,100vh - 40px);box-shadow:var(--shadow-soft-lg);border-radius:20px;padding:20px;overflow:auto}.v2-modal>header{justify-content:space-between;align-items:center;margin-bottom:18px;display:flex}.v2-modal h2{margin:0}.v2-state,.v2-full-state{border:1px dashed var(--divider);min-height:180px;color:var(--faint);text-align:center;border-radius:16px;place-items:center;gap:10px;padding:28px;display:grid}.v2-full-state{min-height:100vh}.v2-state--error{color:var(--danger)}.v2-state--compact{min-height:120px}.v2-spinner{border:2px solid var(--divider);border-top-color:var(--brand);border-radius:50%;width:24px;height:24px;animation:.8s linear infinite v2-spin}@keyframes v2-spin{to{transform:rotate(360deg)}}.v2-auth-page{background:var(--grad-screen);place-items:center;min-height:100vh;padding:24px;display:grid}.v2-auth-stack{gap:30px;width:min(450px,100%);display:grid}.v2-clerk-root,.v2-clerk-card-box,.v2-clerk-card{width:100%!important}.v2-clerk-card-box{border:1px solid #49d5cd6b;border-radius:18px;box-shadow:0 22px 52px #00000047!important}.v2-clerk-card{background:#0d1727!important;border-radius:17px!important;padding:30px 36px 10px!important}.v2-clerk-title,.v2-clerk-subtitle{text-align:center}.v2-clerk-title{letter-spacing:-.02em;font-size:20px!important}.v2-clerk-subtitle{color:var(--faint)!important}.v2-clerk-label{color:var(--ink)!important;font-weight:700!important}.v2-clerk-input{height:44px;border:2px solid var(--brand)!important;box-shadow:none!important;background:#081420!important}.v2-clerk-input:focus{border-color:var(--brand-strong)!important;box-shadow:0 0 0 3px #13c9b524!important}.v2-clerk-submit{min-height:42px;color:#05201d!important;box-shadow:none!important;background:linear-gradient(100deg,#42d2c6,#35d6cb)!important;font-weight:800!important}.v2-clerk-submit:hover{background:linear-gradient(100deg,#5be0d5,#43ddd2)!important}.v2-clerk-footer{background:0 0!important}.v2-auth-wordmark{color:var(--brand-strong);letter-spacing:-.03em;justify-content:center;align-items:center;gap:10px;font-size:26px;display:flex}.v2-auth-mark{width:32px;height:32px;color:var(--brand-strong);background:#121d2d;border-radius:10px;place-items:center;display:inline-grid;box-shadow:inset 0 0 0 1px #13c9b514}.v2-auth-mark svg{width:20px;height:20px}.v2-mfa-banner{border-bottom:1px solid var(--tone-warn-bd);color:var(--tone-warn-fg);background:var(--tone-warn-bg);justify-content:center;align-items:center;gap:12px;padding:8px 20px;font-size:12px;display:flex}.v2-mfa-form{align-items:end;gap:8px;display:flex}.v2-search{width:min(350px,40vw)}.v2-search-control{align-items:stretch;gap:4px;min-width:0;display:flex}.v2-search-control .v2-search{width:min(350px,40vw);min-width:0}.v2-search-clear{flex:none;width:40px;padding-inline:0;font-size:18px}.v2-crm-toolbar{justify-content:space-between;align-items:center;gap:10px;width:100%;display:flex}.v2-view-switch{border:1px solid var(--divider);background:var(--night);border-radius:11px;flex:none;gap:2px;min-inline-size:0;margin:0;padding:2px;display:inline-flex}.v2-view-switch .v2-button{border-radius:8px;min-height:34px}.v2-view-switch .v2-button[aria-pressed=true]{color:var(--selected-light-fg);background:var(--selected-light-bg)}.v2-kanban{grid-template-columns:repeat(5,minmax(210px,1fr));gap:12px;padding-bottom:12px;display:grid;overflow-x:auto}.v2-kanban-column{border:1px solid var(--divider-soft);background:#07101a6b;border-radius:17px;min-width:0;padding:10px}.v2-kanban-column>header,.v2-kanban-column>header>div{align-items:center;gap:7px;display:flex}.v2-kanban-column>header{justify-content:space-between;padding:3px 3px 11px}.v2-kanban-column h2{text-transform:uppercase;letter-spacing:.04em;margin:0;font-size:11px}.v2-dot{background:var(--faint);border-radius:50%;width:7px;height:7px}.v2-dot--brand{background:var(--brand)}.v2-dot--warn{background:var(--amber)}.v2-dot--blue{background:var(--blue)}.v2-dot--violet{background:var(--violet)}.v2-kanban-cards{gap:8px;display:grid}.v2-kanban-link{color:inherit;text-decoration:none}.v2-kanban-card{border-radius:13px;gap:7px;padding:12px;transition:border-color .12s,transform .12s;display:grid}.v2-kanban-card:hover{border-color:var(--tone-brand-bd);transform:translateY(-1px)}.v2-kanban-card>span,.v2-kanban-card p,.v2-kanban-card small{color:var(--faint);overflow-wrap:anywhere;margin:0;font-size:11px}.v2-kanban-card footer{border-top:1px solid var(--divider-soft);align-items:center;gap:7px;padding-top:5px;display:flex}.v2-column-empty{color:var(--faint);text-align:center;padding:24px 8px;font-size:11px}.v2-crm-list{gap:14px;max-width:920px;display:grid}.v2-crm-list-group{min-width:0}.v2-crm-list-group>header{align-items:center;gap:8px;padding:4px 4px 8px;display:flex}.v2-crm-list-group h2{letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:12px}.v2-crm-list-group>header .v2-chip{margin-left:auto}.v2-crm-list-cards{grid-template-columns:repeat(auto-fit,minmax(min(100%,280px),1fr));gap:8px;display:grid}.v2-queue,.v2-repair-list{gap:14px;display:grid}.v2-queue-heading{align-items:baseline;gap:9px;padding:6px 4px 8px;display:flex}.v2-queue-heading h2{color:var(--white);margin:0;font-size:15px;font-weight:800}.v2-queue-heading>span{color:var(--brand-strong);font-size:12px;font-weight:700}.v2-queue-heading small{color:var(--faint);margin-left:auto;font-size:11.5px}.v2-queue-list{padding:4px 6px}.v2-queue-row{border-bottom:1px solid var(--divider-soft);width:100%;color:inherit;border-radius:12px;align-items:center;gap:12px;padding:10px 12px;text-decoration:none;transition:background .12s;display:flex}.v2-queue-row:last-child{border-bottom:0}.v2-queue-row:hover{background:var(--fill-fainter)}.v2-queue-row.is-primary{box-shadow:inset 2px 0 0 var(--brand)}.v2-queue-avatar{border-radius:var(--r-pill);width:26px;height:26px;color:var(--white);flex:none;place-items:center;font-size:11px;font-weight:800;display:grid}.v2-queue-avatar--violet{color:var(--violet);background:#a78bfa38}.v2-queue-avatar--blue{color:var(--blue);background:#60a5fa38}.v2-queue-avatar--amber{color:var(--amber);background:#e8a33d40}.v2-queue-main{flex:1;gap:5px;min-width:0;display:grid}.v2-queue-main>strong{color:var(--white);font-size:13.5px;font-weight:700}.v2-queue-chips{flex-wrap:wrap;gap:6px;display:flex}.v2-queue-owner{max-width:140px;color:var(--faint);text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;font-weight:600;overflow:hidden}.v2-queue-chevron{color:var(--faint);font-size:20px}.v2-queue-empty{color:var(--faint);margin:0;padding:14px 12px;font-size:13px;font-weight:600}.v2-booking-context{text-align:right;gap:1px;margin-left:auto;display:grid}.v2-booking-context strong{color:var(--brand-strong);letter-spacing:.35px;text-transform:uppercase;font-size:11px}.v2-booking-context span{color:var(--faint);font-size:11px}.v2-calendar-week{gap:10px;min-height:420px;padding-bottom:4px;display:grid;overflow-x:auto}.v2-booking-day-nav{display:none}.v2-calendar-day{border:1px solid var(--hairline);border-radius:var(--r-card);background:var(--night);flex-direction:column;min-width:0;min-height:420px;padding:10px;display:flex;overflow:hidden}.v2-calendar-day.is-today{border-color:var(--tone-brand-bd);background:var(--surface)}.v2-calendar-day>header{color:var(--faint);letter-spacing:.6px;text-transform:uppercase;padding:2px 4px 10px;font-size:11px;font-weight:800}.v2-calendar-day.is-today>header{color:var(--brand-strong)}.v2-calendar-calls{align-content:start;gap:8px;display:grid}.v2-calendar-card{text-align:left;border-radius:12px;gap:3px;padding:9px 11px;transition:border-color .12s;display:grid}.v2-calendar-day.is-today .v2-calendar-card{background:var(--elevated)}.v2-calendar-card:hover{border-color:var(--tone-brand-bd)}.v2-calendar-card-topline,.v2-calendar-card footer{justify-content:space-between;align-items:center;gap:6px;display:flex}.v2-calendar-card-topline>span{color:var(--brand-strong);font-size:11px;font-weight:800}.v2-calendar-card-topline a{color:var(--muted);font-size:10px;font-weight:700;text-decoration:none}.v2-calendar-name{color:var(--white);margin-top:1px;font-size:13px;font-weight:700;text-decoration:none}.v2-calendar-name:hover{color:var(--brand-strong)}.v2-calendar-sub{color:var(--faint);overflow-wrap:anywhere;font-size:10.5px}.v2-calendar-card footer{border-top:1px solid var(--divider-soft);margin-top:7px;padding-top:7px}.v2-calendar-card footer .v2-button{min-height:0;color:var(--muted);padding:2px 0;font-size:10px}.v2-resource-stack{gap:18px;width:100%;display:grid}.v2-resource-stack>section{min-width:0}.v2-section-heading{align-items:baseline;gap:9px;padding:6px 4px 8px;display:flex}.v2-section-heading h2{color:var(--white);margin:0;font-size:15px;font-weight:800}.v2-section-heading span{color:var(--brand-strong);font-size:12px;font-weight:700}.v2-link-grid,.v2-sop-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,340px),1fr));gap:12px;width:100%;display:grid}.v2-link-card{grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;min-height:64px;padding:12px 14px;display:grid}.v2-link-copy-affordance,.v2-sop-chevron{color:var(--muted);font-size:11px;font-weight:800}.v2-link-mark,.v2-sop-mark{width:40px;height:40px;color:var(--brand-ink-deep);background:var(--grad-teal);border-radius:12px;place-items:center;font-size:14px;font-weight:800;display:grid;box-shadow:0 4px 12px #00bfa547}.v2-link-body{min-width:0}.v2-link-body h3,.v2-sop-body h2{color:var(--white);margin:0;font-size:14px;line-height:1.28}.v2-link-body .v2-chip{margin-top:5px}.v2-link-copy{width:100%;transition:transform .12s,border-color .12s,background .12s}.v2-link-copy:hover{border-color:var(--divider);background:color-mix(in srgb, var(--elevated) 86%, var(--segment-bg));transform:translateY(-1px)}.v2-link-copy:active{transform:translateY(0)}.v2-sop-card{min-height:0;color:inherit;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px 12px;padding:12px 14px;text-decoration:none;display:grid}.v2-sop-mark{border-radius:10px;width:36px;height:36px;font-size:12px}.v2-sop-card a{text-decoration:none}.v2-sop-card .v2-sop-chevron{align-self:center;margin-left:0;font-size:16px;line-height:1}.v2-sop-body{min-width:0}.v2-sop-body h2{-webkit-line-clamp:2;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.v2-scenario-grid{grid-template-columns:repeat(auto-fit,minmax(245px,1fr));gap:12px;display:grid}.v2-scenario-card{flex-direction:column;gap:10px;min-height:180px;padding:17px;display:flex}.v2-scenario-card>div{align-items:center;gap:7px;display:flex}.v2-scenario-card p{color:var(--faint);margin:0}.v2-sop-reader-toolbar{margin-bottom:14px}.v2-sop-reader{color:#0f1a1c;background:#f4f8f7;max-width:860px;padding:clamp(24px,5vw,58px)}.v2-sop-reader--source{border-color:#bfeee38c;max-width:960px;padding:0;overflow:hidden}.v2-sop-shadow-host{contain:inline-size;color:#0f1a1c;background:#f4f8f7;width:100%;max-width:100%;min-height:320px;display:block;overflow-x:auto}.v2-sop-reader .v2-eyebrow{color:#0a8f7c}.v2-sop-reader h1{margin:7px 0 10px;font-size:34px}.v2-sop-reader .v2-lede{color:#526467;font-size:16px}.v2-markdown{color:#324548;margin-top:30px;line-height:1.7}.v2-markdown img,.v2-markdown video,.v2-markdown iframe{max-width:100%}.v2-markdown pre,.v2-markdown table{max-width:100%;display:block;overflow-x:auto}.v2-markdown p,.v2-markdown li,.v2-markdown a,.v2-markdown code{overflow-wrap:anywhere}.v2-markdown h1,.v2-markdown h2,.v2-markdown h3{color:#0f1a1c}.v2-markdown-bullet{padding-left:12px}.v2-back-link{color:var(--brand-strong);margin-bottom:12px;font-weight:700;text-decoration:none;display:inline-block}.v2-content:has(.v2-record-page){flex-direction:column;flex:1 1 0;min-height:0;display:flex;overflow:hidden}.v2-page.v2-record-page,.v2-record-page{box-sizing:border-box;flex-direction:column;flex:1 1 0;gap:14px;min-height:0;padding:14px;display:flex;overflow:hidden}.v2-record-page>.v2-back-link,.v2-record-page>.v2-record-header{margin:0}.v2-record-body,.v2-record-layout{flex-direction:column;flex:1 1 0;min-height:0;display:flex;overflow:hidden}.v2-record-grid{flex:1 1 0;grid-template-rows:minmax(0,1fr);min-height:0}.v2-history-section{padding:12px}.v2-muted{color:var(--faint)}.v2-summary-list{grid-template-columns:auto minmax(0,1fr);gap:7px 12px;margin:0;display:grid}.v2-summary-list dt{color:var(--faint);font-size:11px}.v2-summary-list dd{overflow-wrap:anywhere;text-align:right;margin:0}.v2-history-section{gap:10px;display:grid}.v2-history-list{display:grid}.v2-pagination{color:var(--faint);justify-content:flex-end;align-items:center;gap:10px;font-size:12px;display:flex}.v2-history-row{border-top:1px solid var(--divider-soft);grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:10px;padding:11px 0;display:grid}.v2-history-row:first-child{border-top:0}.v2-history-row>div{gap:2px;display:grid}.v2-history-row span,.v2-history-row small{color:var(--faint);font-size:11px}.v2-history-split{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.v2-evidence{border-top:1px solid var(--divider-soft);padding:10px 0}.v2-evidence:first-child{border-top:0}.v2-evidence summary{cursor:pointer;text-transform:capitalize;justify-content:space-between;align-items:center;gap:10px;display:flex}.v2-evidence summary>span{display:grid}.v2-evidence small{color:var(--faint)}.v2-evidence pre{background:var(--night);color:var(--muted);white-space:pre-wrap;border-radius:10px;padding:12px;font-size:11px;overflow:auto}.v2-timeline-row{grid-template-columns:auto minmax(0,1fr);gap:10px;padding:10px 0;display:grid;position:relative}.v2-timeline-dot{border:2px solid var(--brand);border-radius:50%;width:8px;height:8px;margin-top:5px}.v2-timeline-row p{color:var(--faint);margin:2px 0 0;font-size:11px}.v2-warning{border:1px solid var(--tone-danger-bd);color:var(--tone-danger-fg);background:var(--tone-danger-bg);border-radius:10px;padding:11px}.v2-dev-callout{border-color:var(--tone-violet-bd);align-items:center;gap:14px;padding:15px;display:flex}.v2-dev-callout span{color:var(--faint)}.v2-dev-callout code{background:var(--night);color:var(--tone-violet-fg);border-radius:6px;padding:3px 7px}.v2-dev-section{margin-top:28px}.v2-dev-section>h2{margin:0 0 12px;font-size:18px}.v2-account-grid{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;display:grid}.v2-account-grid>.v2-card{gap:8px;padding:14px;display:grid}.v2-account-grid small{color:var(--faint)}.v2-scenario-card{min-height:155px}.v2-scenario-card>div{flex-wrap:wrap}.v2-scenario-card>div a{font-weight:800}.v2-scenario-card>.v2-button{width:fit-content;margin-top:auto}.v2-settings-page{max-width:1280px}.set-layout{grid-template-columns:168px minmax(0,1fr);align-items:start;gap:22px;display:grid}.set-nav{flex-direction:column;gap:2px;padding:4px 0;display:flex;position:sticky;top:8px}.set-nav button{width:100%;color:var(--muted);text-align:left;border:1px solid #0000;border-radius:10px;padding:8px 11px;font-size:12.5px;font-weight:650}.set-nav button:hover:not(:disabled){color:var(--ink);background:var(--fill-faint)}.set-nav button[aria-current=true]{border-color:var(--hairline);color:var(--white);background:var(--surface);box-shadow:var(--shadow-soft)}.set-nav button:disabled{cursor:not-allowed;opacity:.42}.set-main{min-width:0}.set-panel.on{gap:14px;min-width:0;display:grid}.v2-settings-heading{align-items:flex-end;margin:0}.v2-settings-heading>div{gap:2px;display:grid}.v2-settings-heading p{color:var(--faint);margin:0;font-size:12px}.settings-card{gap:0;padding:0;display:grid;overflow:hidden}.settings-admin-access{justify-content:space-between;align-items:center;gap:18px;padding:12px 14px;display:flex}.settings-admin-access>div{gap:2px;display:grid}.settings-admin-access strong{color:var(--white);font-size:12px}.settings-admin-access p{color:var(--faint);margin:0;font-size:11px}.settings-list{display:grid}.settings-person-row{border-bottom:1px solid var(--divider-soft);grid-template-columns:auto minmax(190px,.75fr) minmax(390px,1.4fr);align-items:end;gap:10px 12px;padding:12px 14px;display:grid}.settings-person-row .who{min-width:0}.settings-person-row .v2-field{gap:3px}.settings-person-row .v2-field>span{font-size:10px}.settings-person-row input,.settings-person-row select{min-height:34px;padding:6px 8px}.settings-person-row input:disabled,.settings-person-row select:disabled{cursor:not-allowed;opacity:.72}.settings-person-row .who .meta{color:var(--faint);text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:11px;display:block;overflow:hidden}.settings-person-row .row-actions{grid-template-columns:minmax(92px,.8fr) minmax(112px,1fr) auto auto;align-items:end;gap:8px;display:grid}.settings-active-control{white-space:nowrap;min-height:34px;padding:6px 2px}.settings-person-row .row-actions .v2-button{min-height:34px}.settings-self-note,.settings-row-error{color:var(--faint);grid-column:2/-1;margin-top:-5px;font-size:10.5px}.settings-row-error{color:var(--tone-danger-fg)}.settings-add{background:color-mix(in srgb, var(--night) 55%, var(--surface));justify-content:space-between;align-items:center;gap:18px;padding:14px 16px;display:flex}.settings-add strong{color:var(--white);font-size:12.5px}.settings-add p{max-width:62ch;color:var(--faint);margin:3px 0 0;font-size:11.5px}.webhook-events-panel{gap:12px}.webhook-events-heading .v2-button{min-width:92px}.webhook-event-filters{border:1px solid var(--hairline);background:color-mix(in srgb, var(--surface) 86%, transparent);border-radius:14px;grid-template-columns:minmax(210px,1.5fr) repeat(4,minmax(112px,.75fr));align-items:end;gap:9px;padding:12px;display:grid}.webhook-event-filters label{min-width:0;color:var(--faint);letter-spacing:.04em;text-transform:uppercase;gap:5px;font-size:10px;font-weight:750;display:grid}.webhook-event-filters input[type=search],.webhook-event-filters input[type=date],.webhook-event-filters select{border:1px solid var(--divider-soft);width:100%;min-height:36px;color:var(--ink);background:var(--night);font:inherit;letter-spacing:normal;text-transform:none;border-radius:9px;padding:7px 9px;font-size:11.5px}.webhook-event-filters input[type=search]:focus,.webhook-event-filters input[type=date]:focus,.webhook-event-filters select:focus{border-color:var(--brand);outline:2px solid color-mix(in srgb, var(--brand) 24%, transparent);outline-offset:1px}.webhook-event-filters .webhook-diagnostics-toggle{letter-spacing:normal;text-transform:none;flex-direction:row;grid-column:1/-2;align-items:center;gap:7px;min-height:32px;display:flex}.webhook-diagnostics-toggle input{accent-color:var(--brand)}.webhook-event-filters>.v2-button{justify-self:end}.webhook-events-card{border:1px solid var(--hairline);background:var(--surface);min-height:300px;box-shadow:var(--shadow-soft);border-radius:14px;overflow:hidden}.webhook-events-table-wrap{max-width:100%;overflow-x:auto}.webhook-events-table{border-collapse:collapse;width:100%;min-width:820px}.webhook-events-table th{border-bottom:1px solid var(--divider);color:var(--faint);background:color-mix(in srgb, var(--night) 72%, var(--surface));letter-spacing:.06em;text-align:left;text-transform:uppercase;white-space:nowrap;padding:10px 12px;font-size:9.5px;font-weight:800}.webhook-events-table td{border-bottom:1px solid var(--divider-soft);color:var(--muted);vertical-align:middle;white-space:nowrap;padding:10px 12px;font-size:11px}.webhook-events-table tbody tr{transition:background var(--motion-press)}.webhook-events-table tbody tr:hover{background:var(--row-hover)}.webhook-events-table tbody tr:last-child td{border-bottom:0}.webhook-event-open{min-width:170px;color:inherit;text-align:left;gap:2px;padding:0;display:grid}.webhook-event-open strong{color:var(--white);font-size:11.5px}.webhook-event-open span{color:var(--faint);font-size:9.5px}.webhook-event-open:hover strong{color:var(--brand-strong)}.webhook-events-state,.webhook-drawer-state{min-height:280px;color:var(--faint);text-align:center;align-content:center;place-items:center;gap:7px;padding:28px;font-size:12px;display:grid}.webhook-events-state strong,.webhook-drawer-state strong{color:var(--white)}.webhook-table-skeleton{display:grid}.webhook-table-skeleton span{border-bottom:1px solid var(--divider-soft);background:linear-gradient(90deg, transparent, color-mix(in srgb, var(--white) 5%, transparent), transparent);background-size:220% 100%;height:51px;animation:1.3s ease-in-out infinite webhook-skeleton}@keyframes webhook-skeleton{0%{background-position:120% 0}to{background-position:-120% 0}}.webhook-events-pagination{color:var(--faint);justify-content:space-between;align-items:center;gap:10px;font-size:10.5px;display:flex}.webhook-events-pagination>div{gap:7px;display:flex}.webhook-drawer-backdrop{z-index:120;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#03080ead;justify-content:flex-end;display:flex;position:fixed;inset:0}.webhook-event-drawer{border-left:1px solid var(--hairline);background:var(--night);width:min(520px,94vw);height:100%;overflow-y:auto;box-shadow:-18px 0 50px #0000006b}.webhook-event-drawer>header{z-index:2;border-bottom:1px solid var(--divider);background:color-mix(in srgb, var(--night) 94%, transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);justify-content:space-between;align-items:center;gap:16px;padding:18px 20px;display:flex;position:sticky;top:0}.webhook-event-drawer>header span{color:var(--brand-strong);letter-spacing:.08em;text-transform:uppercase;font-size:9.5px;font-weight:800}.webhook-event-drawer>header h2{color:var(--white);margin:3px 0 0;font-size:18px}.webhook-drawer-body{gap:18px;padding:18px 20px 28px;display:grid}.webhook-detail-chips,.webhook-payload-fields{flex-wrap:wrap;gap:6px;display:flex}.webhook-detail-grid,.webhook-delivery-list dl{grid-template-columns:1fr 1fr;gap:10px;margin:0;display:grid}.webhook-detail-grid>div,.webhook-delivery-list dl>div{border:1px solid var(--divider-soft);background:var(--fill-fainter);border-radius:10px;min-width:0;padding:10px}.webhook-detail-grid .wide,.webhook-delivery-list .wide{grid-column:1/-1}.webhook-detail-grid dt,.webhook-delivery-list dt{color:var(--faint);letter-spacing:.05em;text-transform:uppercase;font-size:9px;font-weight:750}.webhook-detail-grid dd,.webhook-delivery-list dd{overflow-wrap:anywhere;color:var(--muted);margin:4px 0 0;font-size:10.5px}.webhook-detail-section{border-top:1px solid var(--divider-soft);gap:10px;padding-top:16px;display:grid}.webhook-detail-section>header{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.webhook-detail-section h3{color:var(--white);margin:0;font-size:12px}.webhook-detail-section>header span,.webhook-payload-fields>span{color:var(--faint);font-size:9.5px}.webhook-delivery-list{gap:9px;display:grid}.webhook-delivery-list article{border:1px solid var(--divider-soft);background:var(--surface);border-radius:12px;gap:10px;padding:12px;display:grid}.webhook-delivery-list article>div{color:var(--faint);justify-content:space-between;align-items:center;gap:12px;font-size:9.5px;display:flex}.webhook-mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:9.5px!important}.v2-repair-row{justify-content:space-between;align-items:center;gap:14px;padding:14px;display:flex}.v2-repair-row>div{gap:5px;display:grid}.v2-repair-row small{color:var(--faint)}.v2-inventory{gap:16px;padding:18px;display:grid}.v2-inventory>div{flex-wrap:wrap;gap:8px;display:flex}@media (width<=1100px){.webhook-event-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.webhook-search{grid-column:span 2}}@media (width<=900px){body{overflow:auto}.v2-shell{grid-template-columns:1fr;height:auto;min-height:100vh;overflow:visible}.v2-main{height:auto;min-height:100vh}.v2-sidebar{display:none}.v2-content{overflow:visible}.set-layout{grid-template-columns:1fr}.set-nav{flex-flow:wrap;position:static}.set-nav button{width:auto}.webhook-event-filters{grid-template-columns:repeat(2,minmax(0,1fr))}.webhook-event-filters .webhook-diagnostics-toggle{grid-column:1/-1}.settings-person-row{grid-template-columns:auto minmax(0,1fr);align-items:center}.settings-person-row .row-actions,.settings-self-note,.settings-row-error{grid-column:1/-1}.v2-kanban{grid-template-columns:repeat(5,250px)}}@media (width<=620px){.v2-page{padding:20px 14px}.v2-topbar{padding:0 12px}.v2-view-heading p{display:none}.v2-ops-context{clip:rect(0, 0, 0, 0);white-space:nowrap;width:1px;height:1px;margin:-1px;position:absolute;overflow:hidden}.v2-page-header{display:grid}.v2-settings-heading,.settings-add{align-items:flex-start}.settings-add{flex-direction:column}.settings-person-row .row-actions{grid-template-columns:1fr 1fr}.webhook-event-filters{grid-template-columns:1fr}.webhook-search,.webhook-event-filters .webhook-diagnostics-toggle{grid-column:auto}.webhook-event-filters>.v2-button{justify-self:stretch}.webhook-detail-grid,.webhook-delivery-list dl{grid-template-columns:1fr}.webhook-detail-grid .wide,.webhook-delivery-list .wide{grid-column:auto}.v2-search{width:100%}.v2-form-grid,.v2-history-split{grid-template-columns:1fr}.v2-queue-row,.v2-booking-card{grid-template-columns:auto minmax(0,1fr)}.v2-queue-row>.v2-button,.v2-booking-actions{grid-column:1/-1}.v2-queue-meta,.v2-queue-heading small,.v2-queue-owner{display:none}.v2-page-actions{flex-direction:column;align-items:stretch}.v2-booking-context{text-align:left;margin-left:0}.v2-mfa-banner,.v2-mfa-form,.v2-dev-callout{flex-direction:column;align-items:stretch}.v2-history-row{grid-template-columns:minmax(0,1fr) auto}.v2-history-row>small{grid-column:1/-1}}@media (width<=900px){body{max-width:100vw;overflow-x:hidden}.v2-shell,.v2-main{width:100%;max-width:100vw;min-height:100vh}.v2-shell{--v2-mobile-tabbar-height:64px}@supports (min-height:100dvh){.v2-shell,.v2-main{min-height:100dvh}}.v2-mobile-tabbar{z-index:45;width:100%;min-height:calc(var(--v2-mobile-tabbar-height) + env(safe-area-inset-bottom));padding:6px max(6px, env(safe-area-inset-right)) calc(6px + env(safe-area-inset-bottom)) max(6px, env(safe-area-inset-left));border-top:1px solid var(--divider);background:color-mix(in srgb, var(--night) 94%, transparent);-webkit-backdrop-filter:blur(18px);grid-template-columns:repeat(5,minmax(0,1fr));gap:2px;display:grid;position:fixed;bottom:0;left:0;right:0;box-shadow:0 -10px 32px #02080f4d}.v2-mobile-tab{min-width:0;min-height:52px;color:var(--faint);-webkit-tap-highlight-color:transparent;border-radius:12px;grid-template-rows:22px 14px;align-content:center;place-items:center;gap:2px;padding:4px 2px;text-decoration:none;display:grid}.v2-mobile-tab svg{width:20px;height:20px}.v2-mobile-tab span{letter-spacing:.01em;text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:10px;font-weight:750;line-height:12px;overflow:hidden}.v2-mobile-tab:hover{color:var(--muted);background:var(--fill-fainter)}.v2-mobile-tab.is-active{color:var(--brand-strong);background:color-mix(in srgb, var(--tone-brand-bg) 72%, transparent)}.v2-mobile-utilities{flex:none;align-items:center;gap:4px;display:flex}.v2-mobile-utility-link,.v2-mobile-account{border-radius:12px;place-items:center;width:44px;min-width:44px;height:44px;display:grid}.v2-mobile-utility-link{color:var(--faint)}.v2-mobile-utility-link:hover,.v2-mobile-utility-link.is-active{color:var(--brand-strong);background:var(--fill-fainter)}.v2-mobile-utility-link svg{width:20px;height:20px}.v2-mobile-account button{min-width:44px;min-height:44px}.v2-nav-link,.v2-button,.v2-evidence summary,.v2-back-link{min-height:44px}.v2-topbar{min-height:calc(60px + env(safe-area-inset-top));padding:calc(8px + env(safe-area-inset-top)) calc(14px + env(safe-area-inset-right)) 8px calc(14px + env(safe-area-inset-left))}.v2-content{width:100%;max-width:100vw;padding-bottom:calc(var(--v2-mobile-tabbar-height) + env(safe-area-inset-bottom));overflow-x:clip}.v2-page{padding-right:calc(22px + env(safe-area-inset-right));padding-bottom:26px;padding-left:calc(22px + env(safe-area-inset-left))}.v2-page-toolbar{margin-bottom:12px}.v2-modal-backdrop{padding:max(14px, env(safe-area-inset-top)) 14px max(14px, env(safe-area-inset-bottom))}.v2-modal{max-height:calc(100dvh - max(28px, env(safe-area-inset-top)) - max(28px, env(safe-area-inset-bottom)));overscroll-behavior:contain}.v2-crm-list .v2-kanban-card{min-height:116px}.v2-calendar-card-topline a,.v2-calendar-name{align-items:center;min-height:44px;display:inline-flex}.v2-calendar-card-topline a{justify-content:flex-end;padding-inline:8px;font-size:12px}.v2-link-card,.v2-sop-card,.v2-queue-row{min-height:72px}.toast{bottom:calc(var(--v2-mobile-tabbar-height) + 18px + env(safe-area-inset-bottom));text-align:center;justify-content:center;width:max-content;max-width:calc(100vw - 28px)}}@media (width<=620px){.v2-page{padding:14px calc(12px + env(safe-area-inset-right)) 24px calc(12px + env(safe-area-inset-left))}.v2-view-heading h1{font-size:18px}.v2-topbar{padding-right:calc(10px + env(safe-area-inset-right));padding-left:calc(10px + env(safe-area-inset-left));gap:8px}.v2-topbar>.v2-chip{padding-inline:6px;font-size:9px}.v2-field input,.v2-field select,.v2-field textarea,.v2-search input,.v2-record-page input,.v2-record-page select,.v2-record-page textarea{min-height:44px;font-size:16px}.v2-form-actions{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.v2-modal-backdrop{padding:max(8px, env(safe-area-inset-top)) 0 0;place-items:end center}.v2-modal{width:100%;max-height:calc(100dvh - max(8px, env(safe-area-inset-top)));padding:18px 14px calc(18px + env(safe-area-inset-bottom));border-radius:20px 20px 0 0}.v2-modal>header .v2-button{width:44px;padding:0;font-size:22px}.v2-crm-toolbar{flex-direction:column;align-items:stretch}.v2-search-control,.v2-search-control .v2-search{width:100%}.v2-view-switch{align-self:stretch}.v2-view-switch .v2-button{flex:1}.v2-kanban{scroll-snap-type:x mandatory;grid-template-columns:repeat(5,minmax(calc(100vw - 40px),1fr))}.v2-kanban-column{scroll-snap-align:center}.v2-queue-row{align-items:flex-start;gap:10px;padding:12px 10px;position:relative}.v2-queue-avatar{width:36px;height:36px}.v2-queue-main>strong{padding-top:2px;font-size:14px}.v2-queue-chevron{align-self:center}.v2-booking-day-nav{overscroll-behavior-inline:contain;gap:8px;width:100%;max-width:100%;margin-bottom:12px;padding-bottom:3px;display:flex;overflow-x:auto}.v2-booking-day-nav a{border:1px solid var(--divider);border-radius:var(--r-pill);min-width:max-content;min-height:44px;color:var(--muted);align-items:center;gap:6px;padding:8px 12px;font-size:12px;font-weight:750;text-decoration:none;display:inline-flex}.v2-booking-day-nav a span{color:var(--brand-strong);text-transform:uppercase;font-size:10px}.v2-calendar-week{min-height:0;overflow:visible;grid-template-columns:1fr!important}.v2-calendar-day{min-height:0;scroll-margin-top:12px}.v2-calendar-card{gap:2px;padding:12px 14px}.v2-calendar-name{font-size:14px}.v2-link-card{grid-template-columns:auto minmax(0,1fr) auto;padding:12px}.v2-link-body h3,.v2-sop-body h2{overflow-wrap:anywhere}.v2-sop-grid,.v2-link-grid{grid-template-columns:minmax(0,1fr)}.v2-sop-card{grid-template-columns:auto minmax(0,1fr) auto;padding:12px}.v2-sop-detail-page{padding-inline:10px}.v2-sop-reader-toolbar{margin-bottom:8px}.v2-sop-reader-toolbar .v2-back-link{align-items:center;margin:0;padding-inline:4px;display:inline-flex}.v2-sop-reader{border-radius:14px;padding:20px 16px}.v2-sop-reader--source{padding:0}.v2-sop-reader h1{overflow-wrap:anywhere;font-size:clamp(26px,10vw,32px)}.v2-record-page>.v2-back-link{align-items:center;min-height:0;margin-bottom:0;padding:0;display:inline-flex}.v2-record-copy-status{width:100%;margin-left:0}.v2-record-grid{gap:12px}.v2-history-section{padding:14px 12px}.v2-pagination{justify-content:space-between}.v2-pagination .v2-button{flex:1}.v2-history-row{gap:8px}.v2-evidence summary{padding-block:4px}.v2-evidence pre{overflow-wrap:normal;max-width:100%;overflow-x:auto}}